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Terms and Conditions


Set out below are the terms & conditions under which Mascom (Pty) Ltd (hereinafter referred to as "Mascom") will provide you with access to the products & services information via the Mascom website.

Content (information, communications, images and sounds contained on or available through the Website) is provided by Mascom and related third parties. The contents of the Website are the copyright of Mascom (Pty) Ltd and/or related third parties. All rights reserved. You agree that the material and content contained within or provided by Mascom’s Website is for your own personal use only and may not be used for commercial purposes or distributed commercially.

Mascom will use its reasonable endeavours to maintain the Website in a fully operating condition. It is not responsible for the results of any defects that exist in the Website.

You should not assume that the Website or its content is error free or that it will be suitable for the particular purposes that you have in mind when using it.

Mascom reserves the right to make subsequent changes to it, and services may be modified, supplemented or withdrawn at any time without notice to users. We make all reasonable efforts to ensure that all information provided by us in connection with the Website is accurate at the time of its inclusion; however, there may be errors, inaccuracies or omissions in respect of which we exclude all liability. We make no representations or warranties about the information included on our web pages (including links to third parties' web pages). You shall be solely responsible for any decisions based on the information contained on such web pages.

The content on this Website is intended to appeal to a wide range of audiences and as such not all of the material is suitable for use by children. Parents and guardians are reminded of the importance of supervising young children when using the Internet. Parents and guardians shall be responsible for the actions of any children using this Website.

Various elements of the content, products and services accessible via this website are not provided by us but instead by other companies. Mascom is unable to guarantee that such products and services or any websites accessible via the Website are virus or error free. You should check all emails, attachments and files before downloading them. Mascom or content providers found whilst browsing this Website may provide links to other websites or resources.

We do not accept responsibility for these third party websites or resources and neither have we endorsed their content, products or services merely because they are accessible via the Website. Information provided by Mascom does not constitute legal or professional advice and should not be relied upon without taking independent advice. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website or by anyone who may be informed of its contents.

We take reasonable steps to safeguard the security of any information you input or send to us in connection with the Website by using secure services and encryption technology where we deem appropriate, however, we accept no responsibility for any damages that you may suffer as a result of the loss of confidentiality of such information. Mascom will not be liable if your use of materials or information from the Website or related third parties’ links results in the need for servicing, repair or correction of equipment or data, you assume any costs relating to the above. Mascom reserves the right to charge for access to certain information on the Website.

Mascom will inform you when a charge will be incurred by you for accessing certain services or information on the Website; such access may be subject to additional terms and conditions. You acknowledge that Mascom has no control over and excludes all liability for any material on the Internet which can be accessed by using the Website. Neither can we be deemed to have endorsed the content.

By submitting any material to us via the Website, via email or otherwise, you do so in the knowledge that Mascom may copy, modify, distribute or create a derivative work from that content in any form. You warrant that the material is fit for publication and agree to indemnify us if any third party takes action against us in relation to the material that you submit. You warrant that you believe Mascom may publish the material you submit and/or make use of it or any concepts described in it in our products or services without liability and you agree not to take action against us in relation to it.

You agree that we shall have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights or of their right to privacy. If you choose or are issued with a user identification code, password or any other piece of information as part of any registration or security procedures, you must treat such information as confidential and are fully responsible for all activities that occur under your password and account.

You agree to immediately notify Mascom of any unauthorised use or breach of security. We cannot be held liable for any loss or damage arising from your failure to comply with this term. We reserve the right to disable any user identification code or password. You agree to use the Website only in a lawful manner and further agree not to cause, nor knowingly allow others to cause, any nuisance, annoyance, or inconvenience, whether to Mascom or any of its customers or users of the Website by any means.

Yu also agree not to use the Website to transmit or post any material which is fraudulent, unsolicited or unauthorised advertising or promotional material, hateful, sexually, racially or ethnically or otherwise objectionable, defamatory, offensive or obscene or menacing character or which may in our judgement cause nuisance, annoyance, inconvenience to Mascom, or any other person or which is illegal. The Website is accessed via the World Wide Web. Your use of the World Wide Web is solely at your own risk and subject to all applicable national and international laws and regulations. Mascom has no responsibility for any information or service obtained by you on the World Wide Web.

Mascom does not accept responsibility for any defects that may exist or for any costs, loss of profits, loss of data or consequential losses arising from your use of, or inability to use or access or a failure, suspension or withdrawal of all or part of the service at any time. Mascom excludes all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any information and the value and integrity of goods and services offered by third parties over www.mascom.bw You acknowledge that we have no control over and we exclude all liability for any material on the World Wide Web, which can be accessed by using the Website.

We may suspend or vary the whole or any part of the service offered on Mascom’s Website for any reason, at any time at our sole discretion. Mascom reserves the right to vary the terms of this contract from time to time, such variations becoming effective immediately upon posting of the varied Terms and Conditions on Mascom’s Website. By continuing to use Mascom’s Website and related third parties’ links you will be deemed to accept such variation. If any part of these terms is found to be illegal or unenforceable, this will not affect the validity or enforceability of the remainder of these terms.

The Botswana courts will have exclusive jurisdiction over any claim arising from or related to your use of the Website although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country. These terms are governed by the Laws of Botswana.